100% Purchase Protection

YOUR PURCHASE IS PROTECTED IF:

  • The product was purchased from this website.
  • The product is damaged, defective or the material is different from the advertising.

YOUR PURCHASE IS NOT PROTECTED IF:

  • Your product was not delivered due to your mistakes, such as the wrong address.
  • Not purchased from this website.

15 DAYS RETURN POLICY

  • Any claims of damage/defective items must be submitted within 15 days after the product has been received.
  • Please contact us at admin@pagani.design before any returns and explain the problem with some added pictures.

REFUND GUARANTEE

  • If the product purchased is not as described or have any damage, we guarantee your refund or a new watch.
  • You will receive your money back within 15 days after the dispute is finalized.

THE REFUND PROCESS

  1. You have received a bad batch. You take pictures and send them to us on email describing the problem.
  2. We get the email. Check the pictures and we ask you to ship the watch back. Address on the package note.
  3. We refund your money + shipping cost for the watch.

WHY IS IT NECESSARY TO RETURN BROKEN GOODS?

Because a broken watch, no matter what it is , has parts that can be re-used.

WHY SHOULD YOU BUY FROM US?

  • We have the best guarantee.
  • 100% refund or a new watch. Your choice.
  • We will pay for any returns.
  • We don’t resell return watches because we have a standard.
  • We are open 24/7 to answer any request in the queen’s own language.

LOOK OUT FOR SCAMMERS

We know there is selling platforms out there that make the customer pay for any return of a bad watch. That it self should be a big warning sign and here is why:

  • These suppliers will hope customers don’t pay for a resend so they don’t have to refund.
  • And they will just resell the returned watches in hope that someone else will accept them. In the end they got nothing to lose.
  • They don’t care about losing a few customers or the brands reputation. If they lose you, they will just sell to someone else.
  • And they own many websites and switches between them or copy a new when needed.

FINAL THOUGHTS

If you buy a watch or anything for that matter, you should always be careful who you buy from. Maybe ask yourself this simple question; Who has the most to lose?

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